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Kettering Health resumes normal operations with key services

DAYTON – Since Tuesday, May 20, our priority has been to continue providing safe patient care while securing our systems and restoring the services our patients expect from Kettering Health.

As of today, Kettering Health has resumed normal operations for several key services. This includes hospital-based and outpatient services, such as surgery, imaging, retail pharmacy, and physician office visits. MyChart access has been restored, allowing individuals to view and schedule appointments and communicate with their healthcare provider. Our phone lines and call centers are also stable and functional across the organization.

We are confident that our cybersecurity infrastructure and employee security training will effectively mitigate future risks. 

In addition, we are working diligently to identify what data was impacted. Our investigation is ongoing, and we will directly notify any impacted individuals. Notifications may include fraud protection resources, such as identity theft or credit monitoring.

We appreciate the community’s patience and understanding as we continue to investigate this situation and resume normal operations. An FAQ can be accessed on our website at: https://ketteringhealth.org/cybersecurity-incident-faq/.

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